This is a full-time on-site role for a Front Office Associate at City Seasons Hotels in Dubai. The Front Office Associate will handle key functions including welcoming and assisting guests during check-in and check-out processes, managing phone inquiries, and ensuring excellent customer service. The role requires professionalism, attention to detail, and the ability to create a positive first impression for guests.
Qualifications
Strong Phone Etiquette and ability to manage multiple phone inquiries effectively
Proficiency in Receptionist Duties and Check-in processes
Exceptional Customer Service and Communication skills
Ability to handle guest requests with professionalism and a problem-solving attitude
Prior experience in a hospitality or front desk role is a plus
Fluency in English; additional language skills are an advantage
Organizational skills and attention to detail
Job Type: Contract
Contract length: 24 months
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