Job Description

Front Office Agent - Atlantis The Palm - Dubai, UAE
Position Overview
The Front Office Agent role at Atlantis The Palm Dubai is a guest-facing hospitality position focused on delivering seamless check-in and check-out experiences, accurate cashiering, and personalized service throughout the guest journey. This role suits service-driven professionals who thrive in a fast-paced luxury hotel environment and value attention to detail.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Front Office Agent ensures efficient front desk operations at Atlantis The Palm Dubai by managing guest arrivals and departures, processing cashiering transactions accurately, and responding to guest requests with professionalism and care. The role emphasizes service excellence, operational accuracy, and personalized guest interaction in a luxury setting.
What You'll Do

• Manage guest check-ins and check-outs efficiently and courteously
• Process all cashiering transactions promptly and accurately during day and night shifts
• Provide clear information and solutions to guest inquiries and special requirements
• Deliver personalized assistance to guests throughout their stay
• Coordinate with other departments to ensure smooth guest experiences
• Maintain accurate records and follow front office procedures and standards
• Use hotel reservation systems such as Opera or similar platforms
• Uphold Atlantis service standards and brand values at all times

Ideal Profile

• Bachelor's degree in Hospitality Management or a related field, or minimum 2 years of front office experience in a luxury property
• Previous experience as a Receptionist, Front Office Agent, or Guest Service Agent
• Familiarity with hotel reservation systems such as Opera
• Strong communication skills and a genuine passion for service delivery
• Ability to work effectively in a fast-paced, guest-focused environment
• Additional language skills such as Russian, Arabic, Chinese, French, or German are an advantage

Why Join Us

• Work at one of Dubai's most iconic luxury resorts
• Competitive tax-free salary with a comprehensive benefits package
• Access to professional training and career development programs
• Opportunities for internal mobility across Atlantis and Kerzner properties
• Multicultural, supportive, and high-performance work environment

About the Company
Atlantis The Palm is a world-renowned luxury resort in Dubai and part of Kerzner International's global hospitality portfolio. Known for iconic experiences, world-class dining, and exceptional service, Atlantis The Palm offers outstanding career opportunities for hospitality professionals seeking long-term growth in the UAE.
Job Title Front Office Agent - Atlantis The Palm - Dubai, UAE
Front Office Agent - Atlantis The Palm - Dubai, UAE
Position Overview
The Front Office Agent role at Atlantis The Palm Dubai is a guest-facing hospitality position focused on delivering seamless check-in and check-out experiences, accurate cashiering, and personalized service throughout the guest journey. This role suits service-driven professionals who thrive in a fast-paced luxury hotel environment and value attention to detail.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Front Office Agent ensures efficient front desk operations at Atlantis The Palm Dubai by managing guest arrivals and departures, processing cashiering transactions accurately, and responding to guest requests with professionalism and care. The role emphasizes service excellence, operational accuracy, and personalized guest interaction in a luxury setting.
What You'll Do

• Manage guest check-ins and check-outs efficiently and courteously
• Process all cashiering transactions promptly and accurately during day and night shifts
• Provide clear information and solutions to guest inquiries and special requirements
• Deliver personalized assistance to guests throughout their stay
• Coordinate with other departments to ensure smooth guest experiences
• Maintain accurate records and follow front office procedures and standards
• Use hotel reservation systems such as Opera or similar platforms
• Uphold Atlantis service standards and brand values at all times

Ideal Profile

• Bachelor's degree in Hospitality Management or a related field, or minimum 2 years of front office experience in a luxury property
• Previous experience as a Receptionist, Front Office Agent, or Guest Service Agent
• Familiarity with hotel reservation systems such as Opera
• Strong communication skills and a genuine passion for service delivery
• Ability to work effectively in a fast-paced, guest-focused environment
• Additional language skills such as Russian, Arabic, Chinese, French, or German are an advantage

Why Join Us

• Work at one of Dubai's most iconic luxury resorts
• Competitive tax-free salary with a comprehensive benefits package
• Access to professional training and career development programs
• Opportunities for internal mobility across Atlantis and Kerzner properties
• Multicultural, supportive, and high-performance work environment

About the Company
Atlantis The Palm is a world-renowned luxury resort in Dubai and part of Kerzner International's global hospitality portfolio. Known for iconic experiences, world-class dining, and exceptional service, Atlantis The Palm offers outstanding career opportunities for hospitality professionals seeking long-term growth in the UAE.
Post Details
Job Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required