Job Description

Front Office Agent - Atlantis The Palm - Dubai, UAE
Position Overview
Atlantis The Palm is seeking a customer-focused Front Office Agent to deliver efficient, personalized, and professional guest services at one of Dubai's most iconic luxury resorts. This role is ideal for hospitality professionals who thrive in fast-paced environments and are passionate about creating smooth and memorable guest experiences from arrival to departure.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 4500-6000 AED per month (tax-free, market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Handle guest check-ins and check-outs efficiently and accurately
Process cashiering transactions promptly during day and night shifts
Provide guests with information, assistance, and personalized support throughout their stay
Attend to special guest requests and ensure high service standards are maintained
Maintain accurate records using Opera or similar hotel reservation systems
Ensure a professional, welcoming, and service-oriented front office environment
Ideal Profile
Bachelor's degree in Hospitality Management or minimum 2 years of front office experience
Previous experience as a Front Office Agent, Receptionist, or Guest Service Agent in a luxury property
Strong passion for customer service and attention to detail
Excellent verbal and written communication skills
Ability to work flexible shifts in a fast-paced environment
Additional language skills such as Russian, Arabic, Chinese, French, or German are an advantage
Skills Set
Front office operations and cashiering
Guest relations and service excellence
Hotel reservation systems (Opera or similar)
Communication and interpersonal skills
Problem-solving and multitasking
Why Join Us
Tax-free salary with a comprehensive benefits package
Work within a globally recognized luxury hospitality brand
Access to world-class training and development programs
Career growth opportunities across Kerzner International properties
Diverse, inclusive, and multicultural working environment
About the Company
Atlantis The Palm, part of Kerzner International, is a world-renowned luxury resort located on Dubai's Palm Island. Known for its iconic accommodations, award-winning dining, and unforgettable guest experiences, Atlantis offers a dynamic workplace where hospitality professionals can build long-term, rewarding careers.
Job Title Front Office Agent - Atlantis The Palm - Dubai, UAE
Front Office Agent - Atlantis The Palm - Dubai, UAE
Position Overview
Atlantis The Palm is seeking a customer-focused Front Office Agent to deliver efficient, personalized, and professional guest services at one of Dubai's most iconic luxury resorts. This role is ideal for hospitality professionals who thrive in fast-paced environments and are passionate about creating smooth and memorable guest experiences from arrival to departure.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 4500-6000 AED per month (tax-free, market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Handle guest check-ins and check-outs efficiently and accurately
Process cashiering transactions promptly during day and night shifts
Provide guests with information, assistance, and personalized support throughout their stay
Attend to special guest requests and ensure high service standards are maintained
Maintain accurate records using Opera or similar hotel reservation systems
Ensure a professional, welcoming, and service-oriented front office environment
Ideal Profile
Bachelor's degree in Hospitality Management or minimum 2 years of front office experience
Previous experience as a Front Office Agent, Receptionist, or Guest Service Agent in a luxury property
Strong passion for customer service and attention to detail
Excellent verbal and written communication skills
Ability to work flexible shifts in a fast-paced environment
Additional language skills such as Russian, Arabic, Chinese, French, or German are an advantage
Skills Set
Front office operations and cashiering
Guest relations and service excellence
Hotel reservation systems (Opera or similar)
Communication and interpersonal skills
Problem-solving and multitasking
Why Join Us
Tax-free salary with a comprehensive benefits package
Work within a globally recognized luxury hospitality brand
Access to world-class training and development programs
Career growth opportunities across Kerzner International properties
Diverse, inclusive, and multicultural working environment
About the Company
Atlantis The Palm, part of Kerzner International, is a world-renowned luxury resort located on Dubai's Palm Island. Known for its iconic accommodations, award-winning dining, and unforgettable guest experiences, Atlantis offers a dynamic workplace where hospitality professionals can build long-term, rewarding careers.
Post Details
Job Start Date
Salary from 4500.00
Salary to 6000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required