Job Description

Front desk role_Male candidates only_Russian Speaker_Abu Dhabi Daily Operations:

• Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients\xe2\x80\x99 needs or queries
• Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone
• Responsible for managing the office unit & PABX system setup and requests for all clients
• Organizes postage and document courier services, handle mail, incoming & outgoing deliveries
• Coordinates conference room bookings, refreshments for meetings and other special arrangements
• Handles all secretarial and administrative duties for clients, as requested
• Performs check in & check out process for all clients
• Conduct up-selling and cross-selling to maximize revenue Service Standards:
• Ensures that clients\xe2\x80\x99 requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
• Establishes and offers input on improvement to service standards, in liaison with the Centre-in-charge
• Ensures that the Centre\xe2\x80\x99s service standards are maintained at all times Internal:
• Develop rapport and professional business relationships with fellow colleagues and stakeholders
• Support local Operations to maximize profitability, efficiency and productivity

Job Location: Dubai \xc3\x98 Conduct site inspection by coordinating with cleaners to know the status of cleaning. \xc3\x98 Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness, Conduct training to employees for the use of cleaning equipment and chemicals. \xc3\x98 Cleaning checklists and duty roaster to be prepared for cleaners. \xc3\x98 Request for cleaning chemicals and equipment\'s as per site requirements; To be familiar with the client scope of work. \xc3\x98 To monitor inventories stock and consumables to ensure adequate supplies. \xc3\x98 Investigates complaints regarding housekeeping service and equipment and takes corrective action; Makes recommendations to improve service and ensure more efficient operation. \xc3\x98 Ensure attendance of housekeeping staffs at site; Assist in preparing the Monthly report. Experience and Qualifications: Minimum 2 years of experience as a Supervisor in Housekeeping. Knowledge of Health and Safety relating to Operations. Must have as a minimum qualification of Secondary Education and BICS certification is an added advantage . Working knowledge in operation and maintenance of general housekeeping machinery. Job Type: Full-time Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)