Front Desk Officer
Dubai, United Arab Emirates
Job Description
Joining: Immediate
Qualifications & Requirements:
- Minimum 2 years of UAE healthcare front desk experience (mandatory).
- Fluency in Tagalog/Arabic & English (spoken and written).
- Graduate degree (any discipline, healthcare-related preferred).
- Strong communication and customer service skills.
- Proficient in computer applications (MS Office, hospital management systems).
- Available to join immediately.
- Greet patients/visitors, manage inquiries, and provide accurate information.
- Schedule appointments and coordinate with medical staff.
- Administrative Duties:
- Maintain patient records, registrations, and insurance verification.
- Handle billing, payments, and document processing.
- Multilingual Support:
- Assist Arabic/Tagalog-speaking patients with translations if needed.
- Compliance & Coordination:
- Ensure adherence to healthcare policies and confidentiality (HIPAA/DHA guidelines).
- Liaise with doctors, nurses, and other departments for smooth operations.
- Miscellaneous:
- Manage phone calls, emails, and clinic/hospital logistics.
- Maintain a clean and organized front desk area.
- Professional, polite, and patient-centric attitude.
- Ability to multitask in a fast-paced environment.
- Problem-solving skills for handling patient concerns.
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Job Detail
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Job IdJD1968438
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned