Front Desk Officer

Abu Hail, United Arab Emirates

Job Description

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Published on: April 30, 2024 | Apply before: May 31, 2024
Job Category: Non-Medical
Experience: 2+ Year
Gender Preference: Any
Hiring experienced \xe2\x80\x9cFront Desk Officer\xe2\x80\x9d with a minimum of 2+ years\xe2\x80\x99 experience in a tertiary care hospital.
The Front Desk Officer\xe2\x80\x99s (FDO) main responsibilities include providing exceptional client service, maintaining professionalism amidst multitasking, answering phones, scheduling appointments, handling inquiries, and ensuring a clean reception area. They must empathize with clients, possess a firm belief in the quality of care, and effectively communicate services and recommendations. Additionally, managing doctors\xe2\x80\x99 appointments, assisting visitors, handling parcels, generating bills, and coordinating with insurance companies are crucial tasks. Qualifications & Experience:
  • Education: Completion of Bachelor\xe2\x80\x99s degree, proficiency in English,(Arabic is an advantage), and basic computer literacy.
  • Work Experience: 2+ years of customer service or front office experience, familiarity with medical insurance policies, computerized environments, and excellent customer service skills, problem-solving abilities, and the capacity to work under pressure. UAE healthcare is a plus.
Applicants whose experience may not directly align with the position requirements may not be selected for further consideration. Forward your Cv careers@csh.ae with the subject \xe2\x80\x9cFront Desk Officer\xe2\x80\x9d

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Job Detail

  • Job Id
    JD1662086
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Hail, United Arab Emirates
  • Education
    Not mentioned