Provide the best level of service to guests and enhance customer satisfaction by offering timely, accurate, trouble-free, and courteous service to arriving and in-house guests. \xc2\xb7 Responds to guest requests for information about the hotel and its surroundings. \xc2\xb7 Arranges for special services requested by the guests. \xc2\xb7 Reviewing the PMS to check all updates related to guests in house, arrivals, departures and take proper handover from the previous shift. \xc2\xb7 Arranges fulfilment of guest services by working with Bell staff, Housekeeping, Reservations and F&B. \xc2\xb7 Allocates rooms and issues appropriate keys. \xc2\xb7 Follows-up and verifies arrivals by updating registration cards with regards to spelling of guest\xe2\x80\x99s name, address, e-mail address, telephone number, method of payment, guest\xe2\x80\x99s preferences. \xc2\xb7 Handles incoming guest room reservations. \xc2\xb7 Handles reservations for guests & restaurants, etc. \xc2\xb7 Aware at all times of current room status and room availability. \xc2\xb7 Fully aware of current and future hotel promotions. \xc2\xb7 Find ways for upselling upon check-in and during the stay of the guests to maximize room revenue. \xc2\xb7 Increases hotel revenue by promoting Food and Beverage alternatives. \xc2\xb7 Completes shift closing accurately by getting appropriate approval signatures. \xc2\xb7 Adheres to hotel policies regarding the use of cash banks. \xc2\xb7 Communicates effectively with guests, colleagues, and superiors Job Type: Full-time Salary: AED1,800.00 per month Experience:

• Front Office: 1 year (Preferred)
• Hospitality: 1 year (Preferred)