To support operational processes in freight forwarding by ensuring accurate handling of documentation and assisting in invoice preparation based on clear instructions. The role focuses primarily on the preparation and management of transport-related documents, particularly Bills of Lading and Fumigation Certificates as well as administrative support.
Key Responsibilities
1. Documentation Management
Prepare, review, and verify transport-related documents, including but not limited to:
Bills of Lading (B/L):
Drafting, coordination, and accuracy verification
Fumigation Certificates:
Creation and proper filing in accordance with legal requirements
Organize and maintain documentation in both digital and physical formats
Ensure timely distribution of required documents to internal stakeholders and external partners
2. Invoice Preparation (Based on Provided Instructions)
Assist in generating and verifying invoices in line with predefined guidelines and instructions
Support the team in resolving any discrepancies or queries
Ensure adherence to internal billing procedures and standards
3. Administrative Support
Provide day-to-day administrative assistance to facilitate smooth team operations
Maintain and update data in relevant systems and databases
Share required documentation and information with other departments as needed
Requirements:
Previous experience in office work, ideally within freight forwarding or a similar industry.
Experience in freight forwarding is an advantage.
Proficiency in MS Office applications and basic familiarity with business software systems.
Strong attention to detail and a structured, reliable approach to work.
Excellent communication and teamwork skills.
Fluency in English is required; additional language skills are an advantage.
Reporting Line:
Reports to the Team Leader or relevant department supervisor.
Work Style and Personality:
The ideal candidate is detail-oriented, organized, and a strong team player. This support role requires a service-oriented mindset and the ability to handle high workloads while maintaining accuracy and focus.