FIELD Engineer: 1.Complete Field Work. 2.Candidate would be traveling to a customer\'s place to rectify the faults & Installation of software Roles & Responsibilities: \xc2\xb7 Assume overall responsibility for ensuring 99.99% Customer Uptime \xc2\xb7 Ensure support for timely connectivity for all the cross functional teams \xc2\xb7 Maintain and submit the required report to the reporting coordinators on regular intervals \xc2\xb7 Attend customer complaints on field and give quality resolution within the customers \xc2\xb7 Provide timely resolution of technical complaints through analysis/ troubleshooting \xc2\xb7 Analyze repeat complaints and ensure implementation of corrective measures through escalations if required. \xc2\xb7 Communication, Coordination and customer service \xc2\xb7 Very dedicative. \xc2\xb7 Responsible for process adherence Provide structured feedback to management Job Type: Full-time Salary: AED984.56 - AED3,000.00 per month
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