Freelance Concierge

Dubai, United Arab Emirates

Apply Now

Responsibilities

Welcome customers upon entrance and confirm reservations.
Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements.
Understand customer\xe2\x80\x99s needs and provide them with personalised solutions by suggesting activities and facilities provided by the hotel / residence.
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
Arrange events, excursions, transportation etc. upon request from hotel residents.
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
Respond to complaints and find the appropriate solution

Requirements and skills

Proven experience as concierge / customer service or relevant role is an advantage
Proficiency in English
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation

Job Type: Part-time
Part-time hours: 20 per week Salary: AED100.00 per day Ability to commute/relocate:

Education:

Experience:

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.