Description

Job Number 24002130
Job Category Sales & Marketing
Location Sheraton Abu Dhabi Hotel & Resort, Corniche Road, Abu Dhabi, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Abu Dhabi National Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel\'s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International, Inc..

JOB SUMMARY

The position is accountable for proactively soliciting and handling leisure sales opportunities across cluster properties of Sheraton Abu Dhabi Hotel & Resort and Le Meridien Abu Dhabi. Ensures business is turned over properly across all cluster hotels and in a timely fashion for proper service delivery. Develops and delivers leisure strategy as per overall budget objectives. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. The position is required to achieve personal sales goals. Candidates previous leisure experience in UAE is mandatory.

JOB REQUIREMENT

CORE WORK ACTIVITIES

• Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to leisure segment. Managing Sales Activities

• Maintain confidentiality of proprietary materials and information.

• Protect the privacy and security of guests and coworkers.

• Follow company and department policies and procedures

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location\'s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service

• Supports the company\'s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company\'s customer service standards.

• Provides excellent customer service consistent with the daily service basics of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels. Reports & Productivity

• Provides and completes necessary sales reports and presentations as required.

• Ensures to track and follow the necessary KPI\'s and targets.

• Ensures to monitor and achieve sales goals as requested by CDOS.

• Participates in all sales cluster meetings as requested. Additional Responsibilities

• Performs other duties, as assigned, to meet business needs.

When required host Fam trips, site visits on weekends. When you join the Sheraton family, you become a member of its global community. We\'ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\'re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \'The World\'s Gathering Place\'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

This company is an equal opportunity employer.

Joblinks.ae