Description

Hotel Brand: Vignette Collection
Location: United Arab Emirates, Dubai

Hotel: Th8 Palm Dubai Beach Resort - (DXBPM)

Job number: FRDXBPM2718

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.

We\'ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.

Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Your day to day

\xc2\xb7 To establish chain of command and responsibility, the Supervisor shall be held directly responsible to the Asst. Manager Security.

\xc2\xb7 Perform duties according to the Duty Roster prepared by the Asst. Manager Security.

\xc2\xb7 Adopt \xe2\x80\x9cService Oriented\xe2\x80\x9d approach in discharging of duties in order to function harmoniously with the concept of the Hotel as a place of Hospitality:

o Be held accountable for the overall performance of the on duty security personnel and all security related matters.

o Exercise flexibility to maintain a balance between effectiveness and unconstructiveness.

o Promote the \xe2\x80\x9cgentleman\xe2\x80\x9d rather than \xe2\x80\x9cofficer\xe2\x80\x9d image for the security service.

o Act for and on behalf of the Hotelkeeper on security matters.

o Protect the safety of guests, staff, their properties and those belonging to the Hotel assets.

o Assist other Department in rendering services to the customers to maintain or enhance the services provided other than primary security duties.

o Act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests.

o Greet guests and offer assistance.

o To lead guests whenever possible if they are uncertain of the location within the Hotel premises.

o To inform and sell other hotel facilities to all visitors of the Hotel.

\xc2\xb7 Training of new Security Officers to impart job knowledge and skills,

• Update regular SOP exams.

\xc2\xb7 Inspecting and briefing his/her charges before the deployment to ensure that they are neat and tidy in appearance.

\xc2\xb7 Discipline:

• Enforce discipline and report, warn or counsel on incidents of indiscipline observed as appropriately
• Are physically and mentally fit i.e. any officer who is found to be incapable by reason of sickness or intoxication through the influence of liquor or drugs or not in the right frame of mind, shall be referred to the Company appointed Clinic for an examination and struck off the Duty Roster.
• Clearly and fully understand the instruction and information delivered at the briefing.

\xc2\xb7 Conduct regular checks on all \xe2\x80\x9cfield\xe2\x80\x9d officers to assure that they are alert and discharging their duties efficiently and effectively. For this purpose, he shall, unless otherwise actively engaged, perform at least two (2) patrols of the whole building during his tour of duty.

\xc2\xb7 Conducting investigations and putting up the accompanying investigation papers and reports into cases which occur within the Hotel involving:

• Criminal acts, losses or accidents caused to lives and properties.
• Staff misconduct.
• Cases affecting guests or staff that may be of interest to the Management.

\xc2\xb7 Protect and preserve the integrity of the Department by

o Keeping tag on officers under his charge to ensure that they conform to correct work attitudes and accepted norms of conduct as expected from the Security Officers.

o Intelligence gathering, from within and without the Department, to assess their integrity and potentials.

o Taking appropriate action to report, encourage or counsel, if found necessary, depending on the merits of demerits of the case.

\xc2\xb7 Surveillance of hotel staff

o Ensuring that they abide by the House Rules.

o Keeping tag on movements of staff who are classified as suspects under investigations.

\xc2\xb7 Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.

\xc2\xb7 Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.

\xc2\xb7 Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc..., private organization or individual having official business connected with the Hotel as well as The Department directed against criminal and undesirable elements.

\xc2\xb7 Keeping the Asst. Manager Security constantly posted on all matters of security interest affecting the Hotel and the Department.

\xc2\xb7 Not disclosing any information about the Asst. Manager Security to any other departments inside or outside the hotel unless instructed by the Asst. Manager Security.

\xc2\xb7 Taking charge and inspecting all equipment to ensure that they are in working order and that all cameras are correctly focused and in good working condition.

\xc2\xb7 Conducting regular and periodical checks on taking immediate follow-up action to rectify faults, damage, etc..., detailed in the following

o \xe2\x80\x9cPerimeter defense\xe2\x80\x9d i.e., all fire exit doors, link doors, etc\xe2\x80\xa6, leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers.

o Firefighting equipment.

o Walkie-Talkies.

o CCTV equipment.

o Office operating forms.

\xc2\xb7 Routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for

o Pocket notes

o Security Desk Occurrence Book

o Gate Passes and Security Passes

o Keys and Key Registers

o Post allocation for External Security staff

\xc2\xb7 Reflecting all activities involving the Department in the Daily Security Report.

\xc2\xb7 Attending the briefing session that shall take place twenty (20) minutes before the commencement of each shift.

\xc2\xb7 Attending approval courses conducted by the Hotel Training Department.

What we need from you

\xc2\xb7 Security Supervisor must have a minimum of 5 years Security experience

\xc2\xb7 Minimum education of high school diploma.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you\'ll become part of our hotel family.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.

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