Job Description

Job Title: Forex Marketing and Operations Specialist

Overview:

We are seeking a dynamic and detail-oriented Forex Marketing and Operations Specialist to support our growth and manage the day-to-day activities of our Forex trading platform. The ideal candidate will have a strong background in marketing strategy and operational management within the financial services or forex industry.

Key Responsibilities:

Marketing:

Develop and execute marketing strategies to promote the company's forex products and services.
oPlan and manage digital marketing campaigns across social media, SEO/SEM, email marketing, and content creation.

Collaborate with design and content teams to create promotional materials and campagns. Analyze and report on the performance of marketing initiatives, adjusting strategies to maximize ROI. Organize and attend industry events, webinars, and client meetings to build brand presence. Research competitor activities and market trends to identify opportunities for growth. Manage affiliate marketing programs and broker partnerships. Coordinate public relations efforts and media outreach.

Operations:

Oversee day-to-day forex trading operations, ensuring smooth transaction processing and client support. Work with the risk management team to monitor trading activities and compliance with internal policies and regulatory requirements. Assist in onboarding new clients, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures. Liaise with liquidity providers, payment processors, and technology vendors to resolve operational issues. Prepare regular operational reports for management, highlighting key metrics and performance indicators. Identify and implement process improvements to enhance operational efficiency. Support the customer service team with escalated client inquiries related to trading, funding, or platform usage. Ensure adherence to local and international regulatory standards.

Qualifications:

Bachelor's degree in Marketing, Finance, Business Administration, or a related field. 2-5 years of experience in the forex, financial services, or trading industry. Strong understanding of forex market fundamentals and trading platforms (e.g., MetaTrader 4/5). Experience with digital marketing tools (Google Analytics, SEO tools, CRM systems). Excellent communication, organizational, and analytical skills. Ability to work under pressure and meet tight deadlines.
Key Competencies:

Strategic Thinking Attention to Detail Problem-Solving Skills Customer-Centric Approach Team Collaboration Adaptability and Flexibility
Job Type: Full-time