Job Description

Bartartine

Position Information

Position Title:

Runner

Location:

Dubai Hills

Attend to all customers' needs (greeting, serving food and beverages), in order to ensure their satisfaction.

Dimensions

Number of Direct Reports: None

External Interfaces: Customers

Internal Interfaces: All departments

Key Accountabilities / Responsibilities

? Perform opening, changeover and closing duties (cleaning duties, filling salt and pepper condiments, etc.), in addition to running duties (polishing glasses and cutleries, etc.) and fill the required checklists.

? Ensure that service stations and tables in assigned section are cleaned, sanitized, and fully stocked at all times.

? Serve food and beverages to customers, and return dirty trays to the GU area for cleaning.
? Treat customers and colleagues in a warm and friendly manner.
? Attend to all guests' needs (greeting, taking orders, refilling drinks, etc.) in an accurate and timely manner.
? Answer questions about food and beverages (ingredients, preparation, allergens, etc.).
? Upsell items upon customers' needs or manager's request to assist the company in achieving profitability.
? Observe customers constantly in order to promptly respond to any additional needs.

? Ensure that all service sequence steps are followed in line with company guidelines.
? Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
? Assist the host in greeting customers, seating them, handing them menus then thanking them and saying goodbye.
? Assist the counter in bar stocking and preparing beverage orders.
? Check up on restrooms cleanliness and trash bins during service, and coordinate with assigned cleaners.
? Maintain decent grooming and personal hygiene as stated in company guidelines.

Qualifications & Experience

? Minimum experience of 2 years in Food service
? Good English communication skills

Job Type: Full-time