Food & Beverage Team Leader

Abu Dhabi, United Arab Emirates

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Your scope of work also includes:

To display a friendly, helpful and cheerful attitude while communicating effectively with our Guests and fellow Colleagues in order to support Farah Strategy and Values
To represent and promote Farah in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders
To help achieve Department and Company objectives, action plans and key performance indicators
To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
Engage each Guest as a unique individual and listen attentively to their requests
Adhere to all emergency procedures, ensuring Guest safety and participate in an evacuation if necessary
To listen actively and respond to Guest feedback as well as assess and review Guest Satisfaction Index results and trends in order to continuously improve and exceed Guest expectations

To be considered for this role, you will need to have:

Higher Secondary or equivalent
1 year Food and Beverage experience
Previous experience in a Leisure Facility would be an asset
Detail orientate, Customer service, Guest focus, Problem Solving and Cash handling
Computer skills, Efficient team playe, Flexible to learn quickly and Enthusiasm.
Excellent verbal communication skills
Ability to develop good working relationships with Colleagues, management and external clients
Strong Leadership skills\xc3\xa2\xe2\x82\xac\xe2\x80\xb9

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