Job Description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.


Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.


SALARIES AND BENEFITS

Competitive Salary Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks Vacation tickets /benefits provided by the hotel Medical Insurance Provided

We are seeking an enthusiastic and detail-oriented Outlet Supervisor to join our team in Rixos Bab Al Bahr. As an Outlet Supervisor, you will play a crucial role in ensuring smooth operations and exceptional customer service in our food and beverage outlet.

Oversee daily operations of the food and beverage outlet, ensuring high standards of service and customer satisfaction Train, motivate, and supervise staff to maintain excellent performance and adherence to company policies Monitor and maintain quality control for all food and beverage items served Handle customer inquiries, feedback, and complaints promptly and professionally Manage inventory, place orders, and control costs to meet budgetary goals Ensure compliance with health, safety, and hygiene regulations Collaborate with kitchen staff to maintain menu quality and consistency Prepare staff schedules and manage time-off requests Conduct regular staff meetings to communicate updates and address concerns Assist in implementing marketing initiatives to drive sales and customer loyalty Perform administrative tasks such as reporting, record-keeping, and cash management

Qualifications

Proven experience in restaurant or food and beverage outlet operations, with at least one year in a supervisory role Strong leadership skills with the ability to train, motivate, and manage a team effectively Excellent customer service skills and a passion for delivering exceptional dining experiences Thorough knowledge of food and beverage service standards and practices Understanding of health, safety, and hygiene regulations in the food service industry Strong problem-solving abilities and decision-making skills Excellent communication and interpersonal skills Proficiency in Microsoft Office applications (Word, Excel, Outlook) Ability to work efficiently in a fast-paced, high-pressure environment Flexibility to work various shifts, including evenings, weekends, and holidays Fluency in English; knowledge of Arabic is a plus * Relevant education in Hospitality Management or a related field is preferred