Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS



Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Train and develop the food & beverage team in the departmental operating standards.
• Maintains a presence in the outlets during operating hours.
• Maintain a consistent focus on improving the overall flow of food & beverage operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
• To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.
• Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions.
• To have a complete understanding of and to adhere to M\xc3\xb6venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
• To drive the performance of the food & beverage team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Talent & Culture.
• Ensure the teamwork within the department with a sales focused attitude and team are aware of sales opportunities within the hotel which will assist with the maximization of revenue.
• Ensure all team members are aware of all food & beverage revenue targets and are kept informed of performance results.
• Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.
• Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction
• Have full knowledge of all products and services provided by the property and in the local area
• Adhere to company credit policies to ensure all expected revenues are secured
• Effective recruitment, selection and training for all positions within the dept.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests

Qualifications

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required
• Prior experience working with Opera, Micros or a related system
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information

Your team and working environment:

• Dynamic working environment
• Defined career development path
• Friendly and supportive team

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor