Job Description

Food and Beverage Supervisor - Restaurant Operations and Guest Service Leadership - Accor Dubai, UAE
Position Overview
This Food and Beverage Supervisor role at Accor in Dubai ensures the smooth, efficient, and guest-focused operation of a designated restaurant or F and B outlet. The role oversees daily service, team coordination, guest satisfaction, hygiene standards, and revenue performance while supporting the Assistant Manager and F and B Operations Manager in delivering a high-quality dining experience aligned with Accor's service culture.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food Services
Salary: 5000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Maintain a high level of courtesy, professionalism, and guest engagement
• Promote positive interdepartmental relationships and uphold a strong company image
• Support the Assistant Manager and F and B Operations Manager in daily operational tasks
• Deliver warm, sincere, and enthusiastic service to ensure guest satisfaction
• Oversee duty schedules for assigned team members
• Ensure timely setup of the restaurant according to meal periods and SOPs
• Guarantee that the outlet entrance is never left unattended
• Support revenue targets by applying upselling techniques and ensuring efficient service
• Coordinate closely with Kitchen, Stewarding, and Cashier teams for smooth operations
• Conduct and attend regular team training sessions on service, grooming, product knowledge, and upselling
• Report equipment malfunctions to Maintenance and follow up as needed
• Support employee development through participation in training initiatives
• Ensure proper grooming, uniform standards, and professional appearance of all staff
• Welcome and seat guests when required
• Maintain friendly, professional relationships with guests and patrons
• Stay fully informed about menus, promotions, and outlet initiatives
• Contribute to maintaining the outlet's database of regular guests
• Report cleanliness and maintenance concerns promptly
• Handle guest complaints professionally or escalate to supervisors
• Perform mise en place for full-day service requirements
• Prepare requisitions for food, beverages, and operating materials, ensuring accuracy
• Attend departmental meetings and lead briefings when needed
• Follow company policies related to hygiene, fire safety, and operational standards
• Perform additional duties as assigned by the F and B leadership team
• Maintain daily logbooks and assist in annual vacation planning

Ideal Profile

• Service-driven personality with passion for hospitality
• Strong leadership skills and ability to motivate and guide the team
• Excellent communication and interpersonal abilities
• Strong problem-solving skills and attention to detail
• Positive, professional demeanor under pressure
• Knowledge of F and B operations and guest service standards
• Ability to multitask and maintain operational efficiency

Skills Set

• Team leadership and staff coordination
• Guest service and complaint handling
• Upselling and revenue support
• Restaurant setup and service flow management
• Menu and promotion knowledge
• Training and performance guidance
• Hygiene, safety, and SOP compliance
• Communication and guest interaction
• Multi-department coordination
• Inventory requisitions and documentation

What Qualifies You for the Role

• Previous experience in a supervisory or leadership role within F and B
• Strong service orientation and guest-first mindset
• Ability to lead by example and resolve issues calmly
• Detail-focused with strong organizational skills
• Passion for hospitality and team development

Why Join Us

• Work with one of the world's most recognized hospitality brands
• Lead service teams in a dynamic, high-energy dining environment
• Enjoy growth, training, and development opportunities within Accor's global network
• Contribute to Accor's distinctive Heartist culture and service excellence standards

About the Company
Accor is a global hospitality group with more than 45 brands, 5,500 hotels, and 10,000 restaurants worldwide. Known for its inclusive culture, sustainable values, and limitless career opportunities, Accor empowers its Heartists to create meaningful guest experiences while building rewarding global careers.
Job Title Food and Beverage Supervisor - Restaurant Operations and Guest Service Leadership - Accor Dubai, UAE
Food and Beverage Supervisor - Restaurant Operations and Guest Service Leadership - Accor Dubai, UAE
Position Overview
This Food and Beverage Supervisor role at Accor in Dubai ensures the smooth, efficient, and guest-focused operation of a designated restaurant or F and B outlet. The role oversees daily service, team coordination, guest satisfaction, hygiene standards, and revenue performance while supporting the Assistant Manager and F and B Operations Manager in delivering a high-quality dining experience aligned with Accor's service culture.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food Services
Salary: 5000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Maintain a high level of courtesy, professionalism, and guest engagement
• Promote positive interdepartmental relationships and uphold a strong company image
• Support the Assistant Manager and F and B Operations Manager in daily operational tasks
• Deliver warm, sincere, and enthusiastic service to ensure guest satisfaction
• Oversee duty schedules for assigned team members
• Ensure timely setup of the restaurant according to meal periods and SOPs
• Guarantee that the outlet entrance is never left unattended
• Support revenue targets by applying upselling techniques and ensuring efficient service
• Coordinate closely with Kitchen, Stewarding, and Cashier teams for smooth operations
• Conduct and attend regular team training sessions on service, grooming, product knowledge, and upselling
• Report equipment malfunctions to Maintenance and follow up as needed
• Support employee development through participation in training initiatives
• Ensure proper grooming, uniform standards, and professional appearance of all staff
• Welcome and seat guests when required
• Maintain friendly, professional relationships with guests and patrons
• Stay fully informed about menus, promotions, and outlet initiatives
• Contribute to maintaining the outlet's database of regular guests
• Report cleanliness and maintenance concerns promptly
• Handle guest complaints professionally or escalate to supervisors
• Perform mise en place for full-day service requirements
• Prepare requisitions for food, beverages, and operating materials, ensuring accuracy
• Attend departmental meetings and lead briefings when needed
• Follow company policies related to hygiene, fire safety, and operational standards
• Perform additional duties as assigned by the F and B leadership team
• Maintain daily logbooks and assist in annual vacation planning

Ideal Profile

• Service-driven personality with passion for hospitality
• Strong leadership skills and ability to motivate and guide the team
• Excellent communication and interpersonal abilities
• Strong problem-solving skills and attention to detail
• Positive, professional demeanor under pressure
• Knowledge of F and B operations and guest service standards
• Ability to multitask and maintain operational efficiency

Skills Set

• Team leadership and staff coordination
• Guest service and complaint handling
• Upselling and revenue support
• Restaurant setup and service flow management
• Menu and promotion knowledge
• Training and performance guidance
• Hygiene, safety, and SOP compliance
• Communication and guest interaction
• Multi-department coordination
• Inventory requisitions and documentation

What Qualifies You for the Role

• Previous experience in a supervisory or leadership role within F and B
• Strong service orientation and guest-first mindset
• Ability to lead by example and resolve issues calmly
• Detail-focused with strong organizational skills
• Passion for hospitality and team development

Why Join Us

• Work with one of the world's most recognized hospitality brands
• Lead service teams in a dynamic, high-energy dining environment
• Enjoy growth, training, and development opportunities within Accor's global network
• Contribute to Accor's distinctive Heartist culture and service excellence standards

About the Company
Accor is a global hospitality group with more than 45 brands, 5,500 hotels, and 10,000 restaurants worldwide. Known for its inclusive culture, sustainable values, and limitless career opportunities, Accor empowers its Heartists to create meaningful guest experiences while building rewarding global careers.
Post Details
Job Start Date
Salary from 5000.00
Salary to 8000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required