Description

Floor/Service Supervisor

Location

Dubai Silicon Oasis PO 6009 - \xd8\xaf\xd8\xa8\xd9\x8a - United Arab Emirates

Floor/Service Supervisor

Description

WE CONNECT WITH THAT AGELESS MILLENNIAL MINDSET AND BELIEVE THAT HOTELS CAN ENHANCE THE WORLD VIA ART, MUSIC, FASHION AND A DISTINCTIVE CONNECTION

Radisson RED sees things differently. We don\'t have \'staff\' we have \'Creatives\'. We don\'t have "managers\xe2\x80\x9d we have "LEADs".

WE ARE ON THE LOOK OUT FOR a REDtabulous Floor/Service Supervisor to join the amazing Jones The Grocer team here at Radisson RED

What are we looking for?

\xe2\x96\xaa Supervise Store Shift Operations: Ensure assigned shifts are run accordingly to the operational daily procedures, specified customer service levels, employee satisfaction and HSSE guidelines.

\xe2\x96\xaa Store Services and Product Knowledge: Supervise store staff to work with the full knowledge of all store promotions, company services, products and menu items to successfully deliver them to all customers.

\xe2\x96\xaa Sequence of Service Skills Supervision: Supervise all staff to implement the correct sequence of service skills to ensure high standards of service in line with jtg operating procedures and standards.

\xe2\x96\xaa Customer Satisfaction Levels: Continually look at understanding evolving customer requirements and satisfaction levels. Attend to guest special requirements.

\xe2\x96\xaa Internal Communication and Coordination: Work closely with store management and staff to promote positive teamwork to run an efficient operation.

\xe2\x96\xaa Daily and Weekly Reports: Assist in completing all reports and checklists on time as required.

\xe2\x96\xaa HSSE & Quality Supervision: Supervise completion of store checklists and relevant equipment to fulfil HSSE requirements for daily operation.

\xe2\x96\xaa Financial Responsibility: Supervise in-store shift cash handling duties (including tip collection) and procedures are strictly adhered to, resulting in accurate reporting of the day-to-day operational revenue and costs.

\xe2\x96\xaa Operating environment: Flexibility in working conditions to include working hours and locations. Dealing with customers can be a highly pressurised job and the person must be able to manage this without compromising service levels of management skills.

\xe2\x96\xaa Communication and listening skills at a high level

\xe2\x96\xaa Time Management

\xe2\x96\xaa Computer skills at an operational level with strong MS Office skills

\xe2\x96\xaa Stress Resistance

\xe2\x96\xaa Customer Orientation

\xe2\x96\xaa Teamwork

\xe2\x96\xaa Problem Solving/Innovativeness

\xe2\x96\xaa Emotional Intelligence/Soft Skills

Are you REDy?

You should be innovative, creative, demonstrate a positive mind set and love a challenge. Are you engaging, self-motivated and love guests? We all do! Be genuine and Be yourself, we love that and won\'t change that, promise!

Do you love people\'s interaction, loves to be yourself, and are passionate for Music, Art & Fashion? We want to talk to you then!

Come as you are, wear a big smile and become the one who greets like no other. Forget the script. There is no script. Forget traditional, be bold. Have a chat. Make RED the place to be!.

Come join us and Make Every Moment Matter and make RED the place to be in the City.

Details

Salary To Be discussed

Schedule Full Time

Experience Minimum 2 years of experience

Location Dubai Silicon Oasis PO 6009 - \xd8\xaf\xd8\xa8\xd9\x8a - United Arab Emirates

Expiry date Mon, 03 Jul 2023

Skills

Inventory Management

Staff Scheduling

Microsoft Office

Open Table

Online Ordering

Point of Sale

Casual Dining Experience

Fine Dining Experience

POS Systems

Money Handling

Fast-Paced Experience

Fluent in English

Cleanliness

Food Safety

Sanitary Practices

By applying you confirm you have these skills.

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