Floor Manager – Restaurant

Dubai, United Arab Emirates

Job Description

Job Summary:
A well-established and growing restaurant group in Dubai is hiring three highly experienced Floor Managers to lead the front-of-house operations at different branches. The ideal candidates will bring a strong background in guest service, team supervision, and restaurant floor coordination, ensuring top-quality service aligned with brand standards. This role reports to the Restaurant Manager and involves active collaboration with service, kitchen, and operations departments.
Key Responsibilities:

  • Supervise and manage daily floor operations, ensuring efficient table turnover and guest satisfaction
  • Lead and mentor service teams to uphold consistent service quality across shifts
  • Address customer inquiries and complaints professionally and promptly
  • Coordinate with kitchen teams to ensure seamless communication and order execution
  • Monitor staff grooming, punctuality, and adherence to service protocols
  • Support shift openings/closings, scheduling, and team allocations
  • Conduct regular service training and contribute to ongoing performance evaluations
  • Ensure dining environment cleanliness, ambiance, and readiness at all times
  • Prepare service reports and provide feedback to management

Skills Required

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Job Detail

  • Job Id
    JD2248696
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned