Job Description

Synopsis
Let your career take off with the World's Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.
If you would like to be involved in a true, transformational journey, now is the time..
This role focuses on ensuring the right acceptance of traffic flows demand at a flight level at the right fare and right time (booking window) to maximize revenue. Additional individual responsibilities include defining and monitoring holidays and special events, adjust overbooking, manage decrements, and identify revenue opportunities on strong and weak demand flights. Team responsibilities include alerting and coordinating with Demand, Pricing, and Group member to ensure alignment on actions.
Accountabilities
Capacity management:

• Regularly monitor and adjust overbooking levels and decrement settings to manage capacity effectively and maximize revenue. Correct post-departure data issues, and apply forecasting adjustments (HSE, Influences) to improve show-up forecast accuracy as well as ensuring no revenue spoilage and spillage on flights portfolio managed.
• Work closely with Network Planning and Network Revenue Optimization teams to ensure optimal capacity utilization based on forecasted demand/revenue, evaluating operational adjustments for upcoming seasons, including schedule changes and flight cancellations.
• Provide recommendations to Network Revenue Optimization team in terms of tactical capacity upgrade during a specific route peak period with revenue forecast supporting it.

Holidays and Special Events management:

• Regularly and as per routine guidelines, review the Flights Monitoring dashboard alerts, identify root causes, and key drivers of high/low bookings and provide recommendations to Demand Managers and/or Pricing Managers on actions to be implemented to further improve quality of the revenue intakes growth at flight-departure date level with follow-up meetings.
• Monitor and manage availability at flight departure date level during Holidays and Special Events (high demand peak periods) to ensure revenue maximization looking at competition positioning tools and EY daily intakes data feed.
• Ensuring no flight-departure date is being alerted as overheating or stalling in the Flight Monitoring Dashboard during this period.

Design and implement flight-level inventory strategies to maximize revenue:

• Collaborate with Pricing Managers, Demand Managers, Group Analysts, Network Revenue Optimization, and Network Planning to design and implement route-specific strategies that maximize network revenue in line with leadership guidelines.
• Maintain up-to-date knowledge of booking trends, passenger preferences, network flows, and ODs that transverse assigned routes.
• Ensure that the correct passengers flows (Point of Sale, Origin-Destination) are accepted at the right time in booking window (days prior to departure) and at the right fare (inventory class and pricing) to maximize revenue.
• Implement inventory ad-hoc closures in inventory system to override RMS (PROS) availability outputs where required and provide recommendations to Demand Managers team on opportunities to further improving the demand forecasting with regular follow-up.
• Collaborate with Groups RM Desk to optimize group and individual passenger mix during peak and low-demand periods based on historical demand trends and design a group acceptance strategy document for each managed route.

Education & Experience

• Bachelor's degree or equivalent.
• 5 years of relevant work experience, including a minimum of 2 years in an airline revenue management department. Knowledge of inventory management and demand forecasting is a must. Pricing technical knowledge preferred.
• Requires strong communication and negotiation skills.

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
To learn more, visit
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Skills Required