Job Description

Female-Only Fitness Program & Client Relations Admin

Location: The Pearl, Lusail & Ain Khalid Gate (Rotational Basis)
Job Type: Full-Time | Salary: QAR 3,000/month (All-Inclusive)

About Fitness Factory

Fitness Factory is a dynamic fitness and recreation center offering programs for all ages, from youth to adult fitness and specialized training. We are looking for a proactive and customer-focused

Admin & Customer Service Representative

to join our team.

Your Role

As our new Admin & Customer Service Representative, you'll be the first point of contact for clients, guiding them from inquiry to enrollment -- and beyond. Expect a fast-paced, dynamic environment where your positive energy and people skills will shine.

Key Responsibilities

Provide top-notch customer support via phone and WhatsApp Convert leads into memberships with confident, friendly communication Handle billing, payment tracking, and fee collections Organize scheduling, program registrations, and client databases Rotate between facilities as needed for on-site support

What We're Looking For

2+ years of experience in customer service or sales Clear communicator -- especially via WhatsApp and phone Experience with billing & financial follow-up (a plus!) Strong multitasking and organizational skills A flexible, team-first attitude Bonus: A personal passion for fitness and wellness

What We Offer

All-inclusive monthly salary: QAR 3,000 A welcoming, energetic team environment Chance to grow with a fast-expanding fitness brand Work in beautiful locations across Doha

Must Be Able To:

Reliably commute or relocate to Doha before starting work Work across The Pearl, Lusail & Ain Khalid Gate as needed
Ready to bring energy, organization, and motivation to our clients and team?

Apply Now and be part of the Fitness Factory movement!

Job Types: Full-time, Permanent

Pay: QAR3,000.00 - QAR3,300.00 per month

Experience:

Client conversion: 1 year (Required) * Sales and customer Care: 1 year (Required)