Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain competitive advantage as we grow, we are currently looking for a FinOps Manager.

Job purpose:

Supervise the team members, work distribution and follow up the daily checklist claims, processes, complaints, and chargebacks

Key accountabilities and decision ownership:

• Supervise the team members and work distribution
• Manage the direct relations with the bank, schemes, and internal stakeholders
• liable to communicate with merchants and central bank on reporting
• Keep merchant payout issues as the highest priority for daily KPIs
• Conduct periodic analysis on all teams in the department for regular activities
• Execute problem solving for daily payout and complex merchant issues

Must have technical / professional qualifications (knowledge & Skills level of presence in the job (High/Medium/Low)

• Minimum 5 years of experience in financial or analytical role
• University Graduate in Computer Science, Accounting or Finance
• Banking fintech operations background
• Hands on experience with Reconciliation, Revenue Accounting, Financial systems
• Excellent in computer skills and English
• Cortex expertise is a Must.

Core Skills required:

-Problem Solving : High

-Leadership : High

• -Interpersonal Skills : High
• Other job specific core skills (Head- Hand - Heart)
• Skills: High
• Management: Low

Key Success Factors:

• Pay the merchants (100%) on time
• Less than 1 % payout discrepancy
• Effective communication and share timely updates with all stakeholders

Our values guide how we think and act - They describe what we care about the most

Customer first - It\'s embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient - If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution

Click apply below and become part of the Geidea story

Geidea