Job Description

Synopsis
The Finance Manager for Support Services will oversee all finance back-office functions managed by the Global Business Support Services (GBSS). This role requires extensive business knowledge, a foundational understanding of financial systems, and strict adherence to Etihad's policies and procedures. The ideal candidate will excel in managing complex financial operations, ensuring compliance, and driving process improvements. Key responsibilities include providing strategic leadership, ensuring compliance with policies and regulations, managing financial systems, identifying opportunities for process improvements, overseeing budgeting, forecasting, financial reporting, and analysis, and collaborating with stakeholders to support strategic decision-making. The candidate should possess strong analytical skills, excellent communication abilities, and a commitment to operational excellence.
Note that this position is based out of our Al Ain office.
Accountabilities

• Leadership and Management: Lead the finance back-office team, providing guidance, training, and fostering a high-performance work environment while implementing strategic plans for improvement.
• Financial Operations: Oversee global Accounts Payable (DOC - HO & Outstation, Non-Doc - PO based, Non DOC - Non-PO, Technical, Concur - Staff expenses, DT claim, IOU advance, Petty cash, Corporate credit card) Accounts Receivable, and Bokkeeping functions - Bank reconciliations, Supplier reconciliations, Procurement). Ensure accurate and timely processing of financial transactions and monitor and manage cash flow to ensure sufficient liquidity for operations.
• Process Improvement and Automation: Identify and implement process improvements to enhance efficiency and effectiveness, utilizing financial systems and tools to streamline operations and driving automation and digital transformation initiatives within the Finance/Procurement back-office.
• Reporting and Analysis: Collaborates closely with the Senior Manager and head office implant staff within GBSS to manage various Management Information Systems (MIS) and provide analytical support for decision-making. This involves offering insights and recommendations based on financial data to aid strategic planning and operational efficiency. This crucial role in ensuring that accurate and timely financial information is available to support business decisions.
• Daily Operations Management: Responsible for releasing daily dashboards, addressing exceptions, and ensuring that staff are adequately available to handle daily input volumes. This includes monitoring workflow, managing resources, and maintaining a high level of operational readiness to meet the demands of the business. The Finance Manager's efforts are pivotal in maintaining smooth financial operations and supporting the overall objectives of GBSS.
• Stakeholder Management and Continuous Improvement: Collaborate with other departments to ensure alignment and support for financial operations, work with stakeholders during the internal/ external auditors, vendors management, addressing and resolving any issues or discrepancies in a timely manner.

Education & Experience

• Bachelor's Degree: A bachelor's degree/Diploma in accounting, finance, business administration, or a related field is typically required.
• Relevant Experience: A minimum of 7 years of experience in accounting, finance, or a related field, with a focus on quality assurance or process improvement.
• Management Experience: At least 3 years of experience in a managerial or supervisory role, overseeing financial processes and teams.
• Industry Knowledge: Experience in the Airline industry required

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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Skills Required