Job Description

Job Req ID

48734

Work Type

Onsite

Department

Research & Development Engineering

Want to make a real impact on the environment with a global company that is leading the way? Join us in creating energy-efficient solutions that drive meaningful change. We're not only a power management company; we're a team committed to sustainability, diversity, and innovation. Together, we turn ideas into action, and we Make What Matters Work. Learn more about us here

What you'll do:

The primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance for Eaton installed base/products and ensure maximum customer satisfaction and loyalty. You will be working on Eaton UPS products from small 1-phase UPS to large data center UPS up to 1700kVA.



Main Responsibilties:

Follow up on customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks. Support customers in technical questions (phone and/ or mail). Support own colleagues in Service department and Sales with technical knowledge. Participate in required training (technical, mandatory by Eaton or by law). Perform commissioning, service, repair and preventive maintenance on Eaton's Installed Base/products. Actively support and work to be in line with goals and performance KPI's. Secure timely reporting and ensure technical reports are done in connection to each individual work. Work and act in line with Eaton guidelines, processes and code of ethics. Cooperate with Project Managers in projects supporting in plannnig and commissioning scheduling. Offer support for high profile clients, providing technical advice and attending site visits as required. Actively support Eaton's Environment, Health & Safety culture.

Qualifications:

An associate's degree in Electrical Engineering or a similar field 3-5 years of relevant experience

Skills:

Experience with UPS 1-phase/3-phase systems, battery backup, and emergency power supply. Communication skills Customer-oriented attitude Ability to work in a multicultural environment Ability to understand and implement instructions and tasks effectively

What We Offer:

Competitive Compensation and Benefits Package Permanent Contract in a fast-growing global company Challenging Projects in a dynamic, collaborative team Excellent Working Environment - safety and ethics are really important to us Eaton Business System offering various tools for management and people development Great Promotional Opportunities - Eaton encourages internal promotion whenever possible Culture & Values - Eaton is more than the products we invent and produce; the way we do business is just as important. At Eaton, our values and culture define who we are - both individually and as an organization - and direct our activities every day. Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully. Learning & Development - We invest in our employees for the long term, not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University. Wellness - Wellness at Eaton is more than a program; it's about changing the environment by offering the right tools to help empower employees to make that happen.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

About Us

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're helping to solve the world's most urgent power management challenges and building a more sustainable society for people today and generations to come.

Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit www.eaton.com Follow us on LinkedIn.

Our commitment to Inclusion & Diversity and Sustainability

We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right. We believe diversity is our strength and diverse thinking powers innovation and growth. In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do. Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.

Recent Awards: Honored to be recognized

2018-2025 World's most admired companies, Forbes 2016-2023 Best Place to work for LGBTQ Equality, HRC 2023-2024 Top 100 Global Most Loved Workplaces, Newsweek * 2012-2025 World's Most Ethical Companies, Ethisphere