Responsibilities / Tasks

Handle Service and Commissioning for High speed rotating equipment like Separators and Decanters with specific focus on decanter Mechanical service.

Must be able to demonstrate a strong working background in Mechanical maintenance, ideally with knowledge of Separation & Homogenization equipment and basic electrical / Automation Knowledge would be beneficial.

Previous industry background could include Dairy, Food processing, Edible oil, wastewater, PowerStation or marine. Exposure to GEA core equipment would be advantageous.

Basic troubleshooting, installation, maintenance, and repair on designated GEA products \xe2\x80\x94 Separators, decanters, Homogenizers, Valves, and pumps.

Manage commissioning/ coordination of plants for all GEA Mechanical equipment products.

Commissioning and service activities in the entire sales territory of the First party as and when required \xe2\x80\x93 should be willing for extensive travel across the region.

Completing preventive maintenance and field modifications.

Manage claim processing for the customer.

Keeping up to date on administrative responsibilities such as customer service logs / reports and internal service records in timely manner.

Maintaining daily communications with customers to ensure resolution and proper follow-up.

Supporting and advising customers with respect to upkeep of their assets and proper use of equipment.

Prepare spare parts recommended lists and spare parts sales when requested.

Ensuring adherence to Health and Safety protocols and standards as per the client and GEA\'s requirement.

Utilizing the escalation process to resolve technical issues.

Identifying and participating in sales opportunities such as spare parts etc. Promote services when requested by the Company

Your Profile / Qualifications

Bachelors Degree

Master\xe2\x80\x99s is an additional advantage

Possess broad experience in the market for respective product line.

Experience in negotiations with clients to close deals on new machines and spare parts

English and Arabic

Ability to adapt to international and culturally diverse teams

Did we spark your interest?
Then please click apply above to access our guided application process.

GEA