Field Service Engineer Gutor Services

UAE, United Arab Emirates

Job Description

:
Job description

For several International locations: Malaysia / Russia / USA / Middle East
To perform field service (customer site service) activities involving the installation supervision, commissioning, maintaining, modification and repair of complex Gutor AC & DC UPS equipment.

  • Responsible for a region or subgroup of field services.
  • Performs installation supervision and commissioning of Gutor products including the
  • Performs maintenance for Gutor UPS equipment including batteries.
  • Trains customers on equipment operation and maintenance of Gutor products.
  • Represents Gutor in dealing with customer concerns.
  • Interact with customers by phone or face to face.
  • Responsible for identifying and reporting failure modes encountered when in the field.
  • Also responsible for determining the cause of these failures.
  • Solve UPS problems at customers site and provides reports on these issues.
  • Providing 24hrs telephone support for customers.
  • Acquisition of Customer Service products.
  • Travelling internationally if required.
  • The Field Service Engineer\xe2\x80\x99s (FSE) primary role is to provide customer-site field repair,
  • Installation supervision and maintenance services to Gutor customers. The FSE will, when required (based on service contract or as circumstances dictate), travel to the customer site. There, this individual will be responsible for Gutor UPS systems repairing and analyzing a failed product or providing customer-site maintenance.
  • In some cases, repair needs will be done on-site the selected FSE must have intimate knowledge and experience in diagnosing and repairing electronic circuitry on a component level.
Qualifications:
Qualifications
  • Up to 4-6 years related experience.
  • BE Electronics & / Electrical Engineering or equivalent.
  • AC/DC Power Knowledge.
  • Strong knowledge of electronic theory to component level.
  • Ability to function independently.
  • Strong written and verbal communication skills in English.
  • Strong written and verbal communication skills in the native language of the respective.
  • High Level of professionalism and integrity.
  • Self -Motivated.
  • Willingness to travel extensively.
  • The ability to function in a team.

About Our Company:
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

\xe2\x82\xac25.7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

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Job Detail

  • Job Id
    JD1516443
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UAE, United Arab Emirates
  • Education
    Not mentioned