The Field Interviewer is responsible for conducting respondent interviews accurately and in a professional manner. Nielsen data collection methods vary by country and project but include Face-to-Face or Telephone interviews. Field Interviewers must follow standard procedures at all times and adhere to specified project requirements and timing.
Working Week: Maximum 8 hours per day, 6 days per week
Location: Sharjah & Dubai
Job Status: Full time interviewer
Pay Information: Monthly fixed salary
Project Management:
Conduct interviews in a professional manner and record respondent information and responses accurately
Understand the requirements of each assigned project including the questionnaire, survey method and support forms
Execute interviews according to Nielsen standards and project requirements
Comply with all confidentiality and security requirements
Make proper introductions when contacting/screening people for a project
Read the questionnaire script exactly as written
Ensure all responses and outcomes are recorded truthfully and accurately
Make every effort to achieve and adhere to assigned project quotas
Ensure interviewing starts and finishes on the specified dates to meet delivery schedules
Carry out all interviews during the standard hours of interviewing
Return all survey materials to the Field Supervisor at the end of a project (or as requested)
Respond to queries in a timely manner
Face-to-Face interviews: Ensure ID badge is current and displayed at all times
Computer Assisted Personal Interviews (CAPI): Fully understand how to use and care for the mobile device, including maintaining a usable battery level and syncing the data after interviewing (or as requested)
General:
Conduct all interviews and respondent interactions in a professional and courteous manner, leaving respondents with a positive view of Nielsen
Dress appropriately for the interviewing environment
Foster honest, two-way communication with End to End Coordinators and Field Supervisors, as well as with other project resources and teams
Communicate the following to Field Supervisor in timely and objective manner:
Concerns regarding training and/or project requirements
Non-project related queries/issues of concern
Work-related incidents, including security incidents
Accurately estimate time, expenses, KMs/mileage, etc.
Qualifications
CORE COMPETENCIES AND EXPERTISE:
Basic understanding of the field interview process; previous interviewing experience would be an advantage
Strong communication; good \xe2\x80\x9cpeople skills\xe2\x80\x9d and a pleasant manner
Organized and reliable; strong work ethic and highly motivated
Detail-oriented; able to easily follow project instructions and field procedures
Thorough understanding of the related Nielsen SOPs and fieldwork standards
Good command of local language-Arabic; English (verbal & written) would be an advantage
Clean, professional appearance with a clear speaking voice
For CAPI/CATI Interviewers: Computer literacy and accurate keyboard skills
Additional Information
About NIQ
NIQ is the world\'s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View\xe2\x84\xa2.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world\'s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: | | |
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.