Female Social Media Cum Customer Service Executive
Umm al-Quwain City, United Arab Emirates
Job Description
We are searching for a talented FEMALE Social Media cum Customer Care executive, to represent the company by building a social media presence for the brand and handle customer queries. The social media & customer care executive will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also engage influencers, manage our community by responding to comments, and oversee our customer service across all platforms. Social Media Manager Responsibilities:
- Running company social media advertising campaigns.
- Formulating high-quality content written and visual content for each social media campaign.
- Building a social media presence by maintaining a solid online presence.
- Monitoring the company\'s brand on social media.
- Building brand awareness by engaging relevant influencers.
- Managing our online communities to ensure respectful and appropriate engagement.
- Responding to comments on each of our accounts.
- Overseeing customer service provided via social media.
- Analyzing data to determine whether social media campaigns have achieved their objectives.
- Handel customer queries and resolve over phone or email
- Social media marketing & customer care experience.
- Experience developing social media strategies.
- Experience working with and developing a marketing plan.
- Ability to develop the right voice for each social media platform.
- Proven ability to build social media communities.
- Understanding of graphic design principles.
- Ability to measure the success of campaigns.
- 2 years proven experience to handle social media and customer care related activities.
- Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1516215
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUmm al-Quwain City, United Arab Emirates
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EducationNot mentioned