Job Description

Job Summary

Our company is currently looking for Beauty Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

The responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email, or in-person, and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities:
Warmly greetings clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Offer beverages and chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services, and schedule appointments based on availability
Inform clients about new services and offers
Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered
Maintain a tidy reception area
Order brochures, products, supplies and stationery as needed

Requirements

Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
Hands-on experiences with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone, and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful cirstances

Job Type: Full-time

Salary: from AED4,000.00 per month
Language: English, Russian, french

Job Type: Full-time

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Language:

Russian/ Hindi/ English or any other language (Required)
Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month