Receptionists are the front-line ambassadors of any organization. Their role blends customer service with administrative support.
Core Responsibilities:
Greeting Visitors
- Welcome guests warmly and direct them appropriately.
Managing Phone Calls
- Answer, screen, and forward calls professionally.
Handling Correspondence
- Receive and sort mail, emails, and packages.
Scheduling Appointments
- Book meetings, manage calendars, and notify relevant staff.
Maintaining Reception Area
- Keep the front desk tidy and stocked with necessary materials.
Data Entry & Filing
- Update records, input client information, and organize documents.
Customer Service
- Provide basic information, resolve minor issues, and escalate concerns when needed.
Skills Required:
Excellent communication
Multitasking and time management
Professional appearance and demeanor
Basic computer literacy (MS Office, email systems)
For a deeper dive into receptionist responsibilities, this job description template is a great reference.
Marketing Duties
Marketing professionals focus on promoting the business, attracting customers, and building brand awareness.
Core Responsibilities:
Market Research
- Analyze trends, competitors, and customer behavior.
Campaign Planning
- Design and execute promotional strategies across digital and traditional platforms.
Content Creation
- Develop engaging materials like social media posts, blogs, videos, and ads.
Brand Management
- Ensure consistent messaging and visual identity across all channels.
Lead Generation
- Identify and nurture potential clients through targeted outreach.
Event Coordination
- Organize product launches, trade shows, or webinars.
Performance Tracking
- Use analytics tools to measure campaign success and adjust strategies.
Skills Required:
Creativity and storytelling
Analytical thinking
Digital marketing tools (SEO, Google Ads, social media platforms)
Project management
Receptionist in Marketing Context
Interestingly, receptionists can also support marketing efforts by:
Sharing promotional materials with visitors
Collecting customer feedback
Assisting with event coordination
Providing insights from front-line interactions
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
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