Be responsible for spa treatment consultations and identification of possible contraindications. Be responsible for performing Hammam treatments / beauty therapy treatments, massage and body therapy treatments and specialized treatments for the members and guests to the required standard and provide guests with home-care well-being program. Be responsible for after care advice for the member of guest Be responsible for achieving retail sales Ensure that Hammam Area is well maintained to high standards of cleanliness and hygiene Ensure that all equipment is serviced as part of a preventative maintenance program Carry out spa tours and spa consultations with guests and members, giving personalized advice and promote facilities, treatments and products Assist during spa promotions and events Have complete knowledge and understanding of all services and products offered Perform prep work, properly clean and restock room as required Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available Handle guests\xe2\x80\x99 questions and concerns professionally and courteously Provide accurate, appropriate and immediate responses to all requests by guests Communicate to management any and all occurrences involving staff or guests in the spa that require attention Ensure correct information is recorded for stock control in accordance with the Senior Therapist. Ensure that all potential and real hazards are reported immediately and rectified Posses the ability to work without direct supervision Assist in all area of spa operation as requested by management. Duties & Responsibilities: Abides by the Hammam Spa Policies and Procedures Guide at all times Greets all guests in a warm, friendly, and professional manner Ability to provide 30, 45, 60 and 90 minute treatments Provides exceptional customer service at all times Provides safe, efficacious, relaxing services using advanced massage techniques Responsible for fostering a healthy attitude and working relationships with all co-workers and members of management Maintains cleanliness of massage rooms used and common areas of the spa Manages client feedback and complaints with professionalism and patience Job Types: Permanent, Full-time Experience:

• THERAPIST: 3 years (Required)

Language:

• ARABIC, ENGLISH (Required)

License/Certification:

• CERTIFICATES (Required)

Ability to Commute:

• Umm al-Quwain City (Required)

Ability to Relocate:

• Umm al-Quwain City: Relocate before starting work (Required)