Job Description

The Role

About the Role We are looking for a proactive, organized, and energetic Female Admin & Operations Executive to manage the day-to-day operations of our boutique fitness studio. The ideal candidate has a strong fitness background, excellent administrative skills, and the confidence to handle membership sales. Key Responsibilities Operations & Administration o Oversee daily studio operations to ensure a smooth and professional environment o Manage class schedules, trainer coordination, and studio upkeep o Handle client enquiries (walk-ins, calls, WhatsApp, emails) o Maintain records, reports, attendance, and POS systems o Manage inventory, studio supplies, and vendor coordination o Ensure studio SOPs and cleanliness standards are followed Sales & Customer Service o Handle membership enquiries and convert leads into sales o Guide prospective members through membership options and packages o Deliver excellent customer service and build strong member relationships o Follow up on leads, renewals, and frozen memberships o Support marketing activities, promotions, and community engagement



Requirements

Female candidate (due to operational and privacy requirements) o Prior experience in fitness, gym operations, front desk, or sales o Strong communication and customer-handling skills o Confident in selling memberships and maintaining follow-ups o Basic knowledge of fitness, training concepts, and studio operations o Organised, detail-oriented, and able to work independently o Comfortable working in a fast-paced environment

About the company

Helios isnt just another gym, its where fitness, recovery, and community come together under one roof. Located in JVC, Helios offers a holistic experience through its three pillars: Personal Training, Functional Training and Circuit Training. This isnt just about getting fit. Its about feeling your best, physically, mentally, and socially.