Job Description

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City - a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.

The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel's brand in Dubai. The hotel will exemplify the brand's continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand's signature M Club lounge, a pool, fitness center and tennis court.

Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.

Duties & Responsibilities

Greet and serve customers in a friendly and professional manner. Take food and beverage orders and relay them to the kitchen or bar staff. Serve food and beverages to guests and ensure orders are accurate and timely. Maintain cleanliness and organization of dining and service areas. Assist in setting up dining rooms or banquet halls for events. Handle guest inquiries and complaints in a prompt and courteous manner. Upsell menu items and promote specials to guests. Follow all safety and sanitation procedures. Cash handling and processing payments from guests. Operating and maintaining point-of-sale systems. Assisting in inventory management and restocking supplies. Participating in training programs and continuous learning opportunities. Assisting in planning and executing special events or promotions. Providing input and feedback on menu selections and customer preferences. Participating in meetings and briefings with management and colleagues. Adhering to grooming and dress code standards. Assisting in training new team members. Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.

Qualifications

High school diploma or equivalent. Minimum 1 year experience in the same role in a 5-star hotel Strong communication and customer service skills. Ability to work in a fast-paced environment and under pressure. Knowledge of food and beverage menus and some basic culinary skills. Ability to work well as part of a team. Willingness to work evenings, weekends, and holidays as needed.
Job Type: Full-time