to join our team and oversee the daily operations of our restaurant. In this role, you'll manage staff performance, ensure service quality, and coordinate between the kitchen and front-of-house teams.
Key Responsibilities
:
- Oversee daily restaurant operations, ensuring efficient service and a smooth workflow between kitchen and front-of-house staff.
- Manage and motivate the team, ensuring staff performance meets company standards and training needs are addressed.
- Handle customer complaints and resolve issues in a professional and timely manner to ensure guest satisfaction.
- Maintain a high standard of service quality, ensuring guests have a memorable dining experience.
- Coordinate between the kitchen and service team to ensure orders are prepared and delivered correctly and on time.
- Monitor and enforce hygiene, safety, and sanitation standards throughout the restaurant.
- Assist with staff scheduling and ensure adequate coverage during busy periods.
- Perform regular checks on food quality, cleanliness, and restaurant ambiance.
- Ensure all restaurant policies and procedures are followed consistently.
Qualifications
:
- Strong leadership and management skills, with the ability to motivate and guide a team.
- In-depth knowledge of restaurant operations, including both kitchen and service components.
- Excellent communication and problem-solving skills, with the ability to handle guest complaints and staff conflicts.
- Knowledge of food safety and sanitation standards.
- Ability to multitask and manage multiple responsibilities efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Food Safety Certificate is required.
Experience Level
:
- 2+ years of experience in food & beverage, preferably in fine dining or high-end casual dining settings.
Job Type: Full-time
Experience:
Overseeing operations for smooth kitchen & FOH workflow: 2 years (Required)
Managing & motivating team, ensuring performance & training: 2 years (Required)
Handling complaints promptly to ensure guest satisfaction: 2 years (Required)
Coordinate kitchen & service teams for timely order delivery: 1 year (Required)
fine dining or high-end casual dining settings: 2 years (Required)
Language:
Professional English (Required)
Arabic (Preferred)
License/Certification:
* Food Safety Certificate (Required)
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