Job Description

Job Summary

We are looking for an experienced and motivated

F&B Supervisor

to oversee the daily operations of our cafe and restaurant. The ideal candidate must have strong experience in

shawarma, sandwiches, and quick-service food outlets

, with excellent leadership skills and a strong focus on quality, hygiene, and customer satisfaction.

Key ResponsibilitiesOperational Management

Supervise daily cafe/restaurant operations, ensuring smooth workflow and timely service. Oversee food preparation, especially shawarma, sandwiches, grills, and quick-service menu items. Ensure all stations are properly set up, stocked, and maintained throughout the day. Monitor order accuracy, food presentation, and portion control.

Team Leadership

Train, guide, and motivate staff in service standards, food handling, and customer care. Prepare staff schedules and delegate tasks to ensure efficient team performance. Conduct briefings before shifts and ensure staff follow company policies.

Customer Service

Greet and interact with customers professionally, addressing inquiries or complaints quickly. Ensure high-quality service standards to enhance customer satisfaction and retention. Monitor dining area cleanliness and guest experience at all times.

Quality & Hygiene Control

Ensure compliance with food safety standards (HACCP/ISO where applicable). Conduct regular inspections of kitchen and service areas. Monitor expiration dates, stock rotation, and proper food storage practices.

Inventory & Stock Management

Manage inventory levels for ingredients, packaging, and equipment. Assist in ordering supplies and coordinate with vendors. Minimize waste and control food cost through proper planning and supervision.

Reporting & Documentation

Prepare daily sales reports, staff performance updates, and operational feedback. Report maintenance issues and follow up on resolutions. Support management in menu updates, promotions, and productivity improvements.

Requirements

Proven experience as an F&B Supervisor or Shift Leader in a cafe/restaurant. Strong background in

shawarma and sandwich preparation

(knowledge of cutting, marinating, assembling, grilling, etc.). Excellent leadership, communication, and customer service skills. Knowledge of food hygiene and safety standards. Ability to work under pressure in a fast-paced environment. Flexible to work shifts, weekends, and holidays. Basic computer skills (POS operation, reporting, scheduling).
Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month