Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.
KEY RESPONSIBILITIES :
Perform Outbound calls to customers for completing the FATCA/CRS forms
Educate customers on FATCA/CRS requirements.
Collect FATCA/CRS forms and capture in Bank system.
Ensure capture data from FATCA/CRS forms to system is accurate.
Maintain records of calls performed to customers.
Follow up with customers on submitting the FATCA/CRS forms.
Basic knowledge of FATCA/CRS & Transaction Monitoring to assess the risks associated with customers or products.
Coordinating with relevant teams for FATCA/CRS related activities.
Support Team Leader assisting with projects/deliverable to meet deadlines
Requirements
Minimum Education required
High School diploma/Intermediate or Bachelor's degree or higher in Management, Banking, Finance.
Work Experience
(Please specify minimum number of years and the field in which experience is required)
Minimum of 6 months of work experience
Specified area / field of experience (if required)
Good communication skills (Arabic & English).
Basic experience (AML/KYC/Compliance related) with understanding of FATCA/CRS requirements (preferred but not a must)
Technical skills in Microsoft words, power-point and excel
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