Fashion Consultant Guess Mcc (uae National)
United Arab Emirates, United Arab Emirates
Job Description
Job Summary:
Our Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store
Job Responsibilities:
Collect data on customer behavior, top sellers, slow movers which will be key input for business reviews
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Drive eNPS through people experience initiatives and culture
Ensure adherence to VM guidelines and SOPs
Ensure click and collect are conducted within SLAs
Ensure customer data is properly captured in adherence to marketing team requirements
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations
Keep abreast of all brand social media activities and campaigns
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to whats working well, whats not working well within the store
Your Profile:
.
Competencies
Our Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store
Job Responsibilities:
Collect data on customer behavior, top sellers, slow movers which will be key input for business reviews
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Drive eNPS through people experience initiatives and culture
Ensure adherence to VM guidelines and SOPs
Ensure click and collect are conducted within SLAs
Ensure customer data is properly captured in adherence to marketing team requirements
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations
Keep abreast of all brand social media activities and campaigns
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to whats working well, whats not working well within the store
Your Profile:
.
Competencies
- Business Acumen - L1
- Communicating Effectively - L1
- Demonstrating Personal Resilience and Adapting to Change - L1
- Service Excellence - L1
- Understanding and Developing Self - L1
- Being Inclusive - L1
- Clienteling - L1
- Collaborating and Influencing with Respect and Trust - L1
- Cross-Selling and Up-Selling - L1
- Demonstrating Customer Centricity - L1
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1584847
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationUnited Arab Emirates, United Arab Emirates
-
EducationNot mentioned