Call Center Representative Male/female Any Nationality
Job Description
1- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
2- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
3- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
4- Building lasting relationships with clients and other call center team members based on trust and reliability.
5- Utilizing software, databases, scripts, and tools appropriately.
6- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
7- Making sales or recommendations for products or services that may better suit client needs.
8- Taking part in training and other learning opportunities to expand knowledge of company and position.
9- Adhering to all company policies and procedures.
Requirement:
1- Availability in Doha
2- Min 03 Years Exp
3- Transferable visa NOC with
Skills Required
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Job Detail
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Job IdJD570910
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IndustryHotels/Restaurants/Airlines/Travel
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Total Positions3
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Job Type:Full Time
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Salary:Trainee Stipend
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Employment StatusPermanent
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Job LocationDoha, Qatar
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EducationAny Graduate
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Experience3 - 5 Years
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Apply ByMay 19, 2020
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Job Posting DateJan 19, 2020