Job Description

F and B Supervisor - Room Service - InterContinental Dubai Festival City - Dubai, UAE
Position Overview
InterContinental Dubai Festival City is seeking an experienced F and B Supervisor for the Room Service team. The role focuses on shift supervision, guest satisfaction, cash handling, team coordination, and ensuring smooth, efficient in-room dining operations.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality and Tourism
Function: Food and Beverage
Salary: 3500-4800 (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Conduct shift briefings in the absence of the manager
Resolve guest complaints promptly and document them for follow-up
Supervise cash handling, banking, and cash security procedures
Prepare daily banking summaries and cash flow reports
Oversee the upkeep and maintenance of service equipment
Monitor service standards and guest experience in all in-room dining areas
Control stock levels and enforce security protocols
Train, coach, and schedule staff to ensure proper coverage
Monitor minibars and ensure accurate replenishment
Inspect storage areas and maintain proper FIFO usage
Supervise outlet service operations and assist in other duties as required
Ideal Profile
Minimum 2 years of experience in IRD/room service supervision within a luxury hotel
Strong communication and interpersonal skills
Warm personality with the ability to remain calm during pressure situations
Team player with flexibility to support different functions
Passion for food and service excellence
Strong organizational and multitasking abilities
Skills Set
Team leadership and staff scheduling
Cash handling and cash security
Guest complaint resolution
Stock control and minibar monitoring
Service supervision and training
Attention to detail and accuracy
Communication and guest interaction
Why Join Us
Competitive salary and comprehensive benefits
Access to global IHG discounts and industry-leading training
Supportive, multicultural work environment
Career growth opportunities across premium IHG brands
Strong wellness and development programs
About the Company
InterContinental Dubai Festival City is part of a major IHG cluster featuring over 1600 rooms, 16 restaurants and bars, a world-class event center, luxury wellness facilities, and a diverse team of hospitality professionals dedicated to delivering exceptional guest experiences.
Job Title F and B Supervisor - Room Service - InterContinental Dubai Festival City - Dubai, UAE
F and B Supervisor - Room Service - InterContinental Dubai Festival City - Dubai, UAE
Position Overview
InterContinental Dubai Festival City is seeking an experienced F and B Supervisor for the Room Service team. The role focuses on shift supervision, guest satisfaction, cash handling, team coordination, and ensuring smooth, efficient in-room dining operations.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality and Tourism
Function: Food and Beverage
Salary: 3500-4800 (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Conduct shift briefings in the absence of the manager
Resolve guest complaints promptly and document them for follow-up
Supervise cash handling, banking, and cash security procedures
Prepare daily banking summaries and cash flow reports
Oversee the upkeep and maintenance of service equipment
Monitor service standards and guest experience in all in-room dining areas
Control stock levels and enforce security protocols
Train, coach, and schedule staff to ensure proper coverage
Monitor minibars and ensure accurate replenishment
Inspect storage areas and maintain proper FIFO usage
Supervise outlet service operations and assist in other duties as required
Ideal Profile
Minimum 2 years of experience in IRD/room service supervision within a luxury hotel
Strong communication and interpersonal skills
Warm personality with the ability to remain calm during pressure situations
Team player with flexibility to support different functions
Passion for food and service excellence
Strong organizational and multitasking abilities
Skills Set
Team leadership and staff scheduling
Cash handling and cash security
Guest complaint resolution
Stock control and minibar monitoring
Service supervision and training
Attention to detail and accuracy
Communication and guest interaction
Why Join Us
Competitive salary and comprehensive benefits
Access to global IHG discounts and industry-leading training
Supportive, multicultural work environment
Career growth opportunities across premium IHG brands
Strong wellness and development programs
About the Company
InterContinental Dubai Festival City is part of a major IHG cluster featuring over 1600 rooms, 16 restaurants and bars, a world-class event center, luxury wellness facilities, and a diverse team of hospitality professionals dedicated to delivering exceptional guest experiences.
Post Details
Job Start Date
Salary from 3500.00
Salary to 4800.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required