Export Administrator

Dubai, United Arab Emirates

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Job Description

A reputable and well-established Pharmaceutical company is actively recruiting an Export Administrator for their team in Dubai.

Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.

The main responsibilities will include but not limited to:

Assist and support customers through order management, providing product information, and addressing concerns to ensure a positive customer experience.
Manage complaints through to resolution in line with company policy.
Receive and process orders to the system accurately and efficiently.
Maintain accurate records and relevant documentation.
Communicate with internal and external stakeholders across multiple countries.
Support sales team with product-related queries.
Manage 3rd party service providers for delivery queries and issues.

To be successful you will need to meet the following:

Business or Export related qualification.
Preferably based in the UAE with regional exposure.
Proven experience in customer service within the pharmaceutical industry.
SAP Experience is a must.
Knowledge of export/ logistics process and documentation.
Detail-oriented with excellent problem-solving skills.
Excellent stakeholder management.
Excellent communication skills in English.
Applicants should be available for face-to-face interviews in the location mentioned above.

Must Read: How much you can expect to be paid in your next Life Science role.

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Kinetic Business Solutions

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