Job Description

Key Responsibilities

:

Event Planning & Execution

Plan, coordinate, and execute events including workshops, private celebrations, brand activations, and experiential programs from concept to closure. Manage end-to-end event operations: setup, live execution, guest experience, and breakdown. Act as the

primary point of contact

for clients during events, ensuring flawless delivery and satisfaction. Oversee themed decor, activities, programming, and on-ground coordination aligned with brand aesthetics.

Client Management & Sales Support

Promote and sell event packages, workshops, and experiences, meeting assigned revenue and booking targets. Guide clients through bookings, customization options, and upselling of value-added services. Build strong client relationships to encourage repeat business and referrals. Handle customer inquiries professionally, maintaining a luxury service standard.

Program & Concept Development

Contribute to the creation of new event concepts, themed experiences, workshops, and packages based on market trends. Collaborate with creative and marketing teams to ensure concepts are both engaging and commercially viable.

Operations, Administration & Reporting

Maintain accurate booking records, contracts, schedules, and client databases. Prepare sales performance reports, event feedback summaries, and post-event evaluations. Coordinate with internal teams (marketing, operations, creative) and external vendors to ensure smooth execution. Assist with budgeting, vendor sourcing, supplier coordination, and cost control.

Team & On-Ground Coordination

Support staff scheduling, briefing, and supervision during events. Ensure health, safety, and service standards are followed at all times. Assist in training and mentoring junior staff where required.

Required Background & Experience (Non-Negotiable)

Minimum 3-5 years of experience

as an Events Coordinator / Events Executive / Events & Sales Associate.

Must be from the same or closely related industry

, such as: Family entertainment venues Experiential spaces or museums Hospitality & lifestyle brands Wellness, leisure, or premium customer-experience businesses Proven experience handling

live events, client interaction, and on-ground execution

. Experience in

sales support, bookings, and upselling

is highly preferred. UAE experience is a strong advantage.

Skills & Competencies

Event planning & project management Client relationship management Sales coordination & revenue-driven mindset Strong organizational & multitasking skills Creative thinking with attention to detail Problem-solving under pressure Professional communication & leadership Ability to work weekends/events as required
Job Type: Full-time