Job Description

Key Responsibilities:

Sales Support & Coordination

Receive and process customer inquiries and fuel orders through calls, WhatsApp, and email. Prepare and issue

quotations, delivery orders, and sales invoices

accurately and on time. Coordinate daily with the

operations and fleet dispatch team

to ensure timely and accurate deliveries. Maintain up-to-date records of customers, orders, deliveries, and payments in the ERP or CRM system. Support the Sales Manager in tracking daily sales volume, revenue targets, and delivery performance.

Customer Relationship Management

Act as the

main point of contact

for customers regarding orders, pricing, and delivery updates. Handle customer feedback and resolve issues related to delays, quantity discrepancies, or billing. Maintain long-term customer relationships through consistent communication and professional service.

Documentation & Reporting

Prepare daily, weekly, and monthly

sales and delivery reports

for management review. Reconcile daily delivery slips with sales and finance records. Ensure all documents (e.g., LPOs, delivery notes, and invoices) are properly filed and auditable. Coordinate with the

finance team

for payment follow-ups and credit control.

Internal Coordination

Liaise closely with the

fleet maintenance and operations teams

for vehicle scheduling and availability. Communicate fuel stock levels and refilling schedules with procurement or depot teams. Support management in sales planning, forecasting, and pricing analysis.

Qualifications & Experience:

Bachelor's degree in

Business Administration, Logistics, or a related field.

2-4 years of experience

in a sales coordination or operations support role within the

fuel, logistics, or petroleum distribution sector.

Strong knowledge of

diesel delivery operations, fleet scheduling, and customer service.

Proficient in

MS Office (Excel, Word, PowerPoint)

and experience using

ERP/CRM systems.

Excellent communication (English and Hindi/Arabic preferred) and coordination skills. Attention to detail with the ability to manage multiple priorities in a fast-paced environment.
Job Type: Full-time

Pay: AED4,500.00 - AED6,500.00 per month

Application Question(s):

Are you available to join immediately
Experience:

* Sales Coordination: 2 years (Required)