Company Description

This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it\xe2\x80\x99s a state of mind.

HYDE HOTEL DUBAI

Hyde Hotel Dubai, part of the world-leading Accor and Ennismore group, is the first Hyde hotel outside of the United States, Hyde Hotel Dubai, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.

The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa \xe2\x80\x93 the tallest building in the world.

Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept, Cleo Mediterr\xc3\xa1neo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property is The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel\xe2\x80\x99s public areas, guestrooms and Cleo are designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge are designed by Tristan Plessis Studio.



To oversee and direct all aspects of Housekeeping operations including guest rooms, public areas, laundry and other specified back-of-the house areas

KEY ROLES & RESPONSIBILITIES

• Compile Standard Operating Procedures for all areas of responsibility, ensuring that they are periodically updated
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to
• Ensure that residents enjoy an impeccable housekeeping product and that services offered by housekeeping staff are offered in a timely manner
• Conduct quality control inspections of all areas of the hotel under his/her responsibility and share results with her team including his/her Superiors
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
• Conduct monthly Staff Meetings and daily briefings with Operational Managers
• Manage all outside contractors relating to his/her department ensuring they follow all hotel policies
• Ensure that staff rosters are produced in accordance with business requirements
• Oversee operations of Laundry and Linen, Flower and Decoration
• Perform related duties and special projects assigned, including Duty Management
• Maintenance of all FFE & OS&E Supplies
• Overall in charge of Housekeeping department
• Prepare all departmental budgets and manage all operational costs within budgets
• Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
• Ensure all OH&S legislation, policies and procedures are adhered to
• Be familiar with property safety, first aid and fire and emergency procedures
• Log security incidents and accidents in accordance with hotel requirements

Financial Responsibilities

• Preparation of the Housekeeping budget
• Monitoring and controlling inventories for operating equipment, linen and uniforms to ensure the control and maintenance of par stocks and costs
• Controlling and analyzing department costs on an ongoing basis to ensure performance against budget
• Managing the department\xe2\x80\x99s expenses

Occupational Health and Safety Responsibilities

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within H&S guidelines and ensuring direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

Qualifications

PERSONAL ATTRIBUTES

• Must be able to lead and manage a team and have previous experience of doing so
• Knowledge of Opera Property Management System would be desirable
• Must be proficient in Microsoft Office
• Negotiation skills
• Delegation skills
• Training and coaching skills
• Administrational skills
• Organizational & time management skills
• Professionalism
• Communication skills (written/verbal)
• Goal focus
• Initiative
• Quality awareness
• Leadership skills

QUALIFICATIONS

• Degree in Hotel Management

EXPERIENCE

• Minimum 7 years Housekeeping experience preferably in a lifestyle or luxury hotel environment with 5 years at a management level

Accor