Monitors Housekeeping team to ensure all guests and internal customers receive prompt and courteous service
Oversees laundry operations
Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
Manages spring cleaning schedules
Makes recommendations to the Director of Rooms or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager\'s designate
Establishes and maintains effective team relationship and works with human resources to ensure that team members performance is effectively managed
Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
Conducts regular department meetings
Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
Supervises outside contractors to ensure contractual compliance
Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
Monitors and improves cleanliness scores

What We Need From You
Open minded and able to accept, embrace and celebrate difference
Outstanding communication skills: great listener and convincing speaker
Highly organized and ability to perform independently
Ability to perform well under pressure
Active, energetic and dynamic
Ability to be available in the different business units and functions
Has good analytical skills

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