Job Description

Position:

Executive Assistant - Hotel Operations

Location:

Abu Dhabi, UAE

Industry:

Hospitality - Luxury Hotel Apartments

Role Overview:

We are seeking an experienced Executive Assistant with a strong background in the hospitality industry to support the Hotel Operations Manager in overseeing the day-to-day operations of a luxury Hotel Apartment property in Abu Dhabi. The role is critical in ensuring seamless guest services, maintaining high long-stay standards, and enhancing operational efficiency across all departments.

Key Responsibilities:

Assist the Hotel Operations Manager in daily management of hotel apartment operations. Coordinate and monitor guest services to ensure exceptional experiences for short- and long-stay guests. Support in maintaining service excellence, quality standards, and brand compliance across all departments. Prepare reports, presentations, and operational documentation for management review. Act as a liaison between the Operations Manager, department heads, and staff for smooth communication and issue resolution. Monitor performance metrics and highlight areas for operational improvement. Handle confidential information with discretion and professionalism. Support in scheduling, planning, and coordinating operational and administrative tasks. Support day-to-day operations across Front Office, Housekeeping, and Maintenance. Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety. Assist in managing staff schedules, training, and performance reviews. Conduct daily property walkthroughs to identify operational or maintenance issues. Prepare daily/weekly reports on occupancy, guest feedback, and operational performance. Support procurement and vendor coordination for housekeeping and maintenance supplies. Act as deputy to the Operations Manager during meetings or in their absence. Contribute to property inspections and ensure compliance with health, safety, and brand standards.

Requirements

7-10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred). Strong leadership and people-management skills. Proficiency in hotel systems (Opera PMS or similar) and MS Office. Fluent in English; Arabic or additional languages are an advantage. Customer-focused, detail-oriented, and able to resolve issues quickly. Professional and presentable, suitable for guest-facing interactions.

Compensation & Benefits

Salary:

AED 5,000 - 7,000 per month.

Accommodation

,

meals

, and

transport

(as per company policy). Medical insurance and annual flight allowance. Growth opportunities within the company.
Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED7,000.00 per month

Experience:

Hotel Operations: 5 years (Required)
Location:

Abu Dhabi (Required)
Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED7,000.00 per month

Application Question(s):

Do you have experience in hospitality Industry ? * Are you willing to accept the salary range and benefits provided above ?