& Summary A career in Office Management, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You\xe2\x80\x99ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. Senior Executive Assistant duties and responsibilities: Customer
Diary management
Extensive management of online diaries, book appointments and arrange meetings, updates as required
Ensure Executive/s get to meetings on time with appropriate documentation
Act as back up in managing other Executives\xe2\x80\x99 and Principals\xe2\x80\x99 diaries when their EAs are not available
Call management
Handle and screen calls for Executive/s
Take and pass messages to Executive/s in a timely manner
Email management
Monitor Executives\xe2\x80\x99 email inboxes when they are out of the office or at meetings and taking action as necessary
Client relationships
Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
Assist other EAs during busy periods

Internal Process
Meetings
Proactive planning for meetings and follow up actions (documents, papers needed\xe2\x80\xa6)
Organise local internal and external meetings, including organising catering, IT requirements etc
Meet and greet visitors
Partner and Executive general admin
Proofread and finalize documents when required i.e. presentations, proposals, letters
General filing
Keeping Executive own contacts databases/business card storage up to date

Learning and Growth
Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
Comply with PwC policies and procedures in all aspects of the role
Build network of strong working relationships both internally and externally
Assist with the organisation of PwC events as needed including dinners and outside events
Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed Education
Bachelor\xe2\x80\x99s degree

Language
Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience
5+ years experience in a PA/EA role

Specific Experience
Experience with a professional services firm preferred
Prior people management/team lead experience preferred

Knowledge and Skills
Role model in terms of self development, attitude and behaviours.
Strong communication skills in order to escalate conflicts of interest and to liaise with all levels of staff.
Demonstrates sensitivity together with the ability to negotiate effectively and influence others when appropriate.
Seeks and applies knowledge and skills, continually striving to improve within role. Advocate best practice in this regard to others.
This role requires an effective team player who is able to promote and demonstrate one Firm and team working, contributing to the goals and objectives of the EA function.
Should possess a strong focus on customer service for both internal and external clients. Advocate best practice in this regard and demonstrate in role.
Confidence to establish and develop relationships at all levels of seniority and demonstrate a proven ability to network effectively.
Will need to keep up to date with EA best practice, changes to systems policies and procedures.
Support and take ownership for assigned work/activities. Comfortable in multi-tasking, prioritisation and problem solving.
Must be flexible, able to work with change, adapting as appropriate and encouraging others to do so. Seeking direction from the Office Manager to support any necessary change within the teams.
Exercise confidentiality, discretion and personal sensitivity in all aspects of the role