Job Description

Shangri-La Dubai



The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.



The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Events Manager, we rely on you to:

Lead the planning, organization, and execution of all local events, ensuring alignment with the company's standards and objectives.

Oversee the entire event cycle, from initial inquiry through to post-event evaluation, ensuring efficiency and high-quality outcomes.

Negotiate contracts and manage vendor relationships to achieve cost efficiencies while maintaining service excellence.

Collaborate with internal stakeholders and external partners, including catering, decor, and audiovisual providers, to deliver seamless events.

Identify opportunities for operational improvements and cost savings without compromising guest experience.

Provide leadership, guidance, and motivation to the events team, ensuring performance targets and revenue goals are achieved.

Monitor guest feedback and proactively implement measures to continuously enhance service delivery.

Uphold the brand's commitment to excellence by ensuring every event reflects the company's values and quality standards.

We are looking for someone who has:

Minimum of one year of experience in an equivalent role within a 5-star hotel.

Strong verbal and written communication skills, with fluency in English; knowledge of the local language is an advantage.

Proven organizational and time management abilities, with the capacity to manage multiple events simultaneously to the highest standard.

Demonstrated problem-solving skills and the ability to take decisive corrective action under pressure.