Job Description

Royal Smart Limousine (RSL) is a leading provider of luxury transportation services in the UAE, catering to VIP clients, corporate partners, hospitality groups, and government entities. With a strong reputation for quality, innovation, and professionalism, RSL is expanding its digital operations to streamline and enhance booking services across multiple online platforms.

Position Summary

We are seeking a detail-oriented and tech-savvy

E-Platform Executive

to oversee and manage our presence across various online booking platforms. The ideal candidate will have excellent administrative and analytical skills, proficiency in Microsoft Office (especially Excel), and prior experience managing listings and reservations on transportation and travel aggregator platforms such as Uber, Careem, Yango, Booking.com, and others.

Key Responsibilities

Register and manage RSL's listings and fleet availability across all e-booking and aggregator platforms. Monitor real-time bookings, cancellations, and modifications to ensure operational efficiency. Update pricing, vehicle details, availability, and offers across platforms in coordination with sales and operations teams. Generate and analyze performance reports using Excel and other reporting tools for internal stakeholders. Respond to platform queries, reviews, and customer feedback in a timely and professional manner. Coordinate with fleet and dispatch teams to align online bookings with actual vehicle availability. Track competitor pricing and promotional strategies across platforms to maintain competitive positioning. Ensure all platform accounts comply with brand standards, service terms, and UAE regulatory requirements. Maintain strong working relationships with platform account managers and technical support teams.

Platforms to Manage (but not limited to):

Ride-hailing & Car Rental Apps:

Uber, Careem, Yango

Aggregators & Booking Sites:

Booking.com, Rentalcars.com, Kayak, Expedia, Skyscanner

Car Sharing & Local Platforms:

Udrive, ekar, eZhire, Turo

Direct Agency Portals:

Hertz, Sixt, Budget, Diamondlease, Al Emad, and others

Luxury/Specialized Platforms:

One Click Drive, MUSE, etc.

Qualifications & Skills

Bachelor's degree in Business Administration, IT, Marketing, or related field. 3+ years of experience in e-commerce, digital platform management, or fleet booking coordination. Strong proficiency in Microsoft Excel and other MS Office applications. Experience with ERP platforms (especially Odoo) is a plus. Strong administrative skills with excellent attention to detail. Familiarity with the UAE transportation and car rental industry is highly desirable. Ability to multitask and manage dynamic, fast-paced digital operations. Excellent communication and interpersonal skills in English (Arabic is a plus).
Job Type: Full-time

Pay: AED4,000.00 per month