About Us
RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.
By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.
We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.
About the Role
We are looking for a detail-oriented and proactive EOR & Payroll Partnerships Specialist to support our global payroll and Employer of Record (EOR) operations. You will play a vital role in managing relationships with our payroll & EOR partners, ensuring performance standards are met, assisting in country expansions, and supporting pricing reviews and negotiations.
This is an exciting opportunity for someone who enjoys operations, relationship management, and problem-solving in a fast-paced startup setting. You'll work closely with internal teams such as Payroll, Legal, Finance, Employee Experience and Customer Success to ensure our partner ecosystem is reliable, scalable, and aligned with business needs.
Key Responsibilities
Partner Relationship & SLA Management
Maintain day-to-day communication with EOR and payroll partners across multiple countries.
Monitor and track partner performance against agreed SLAs.
Log and follow up on partner escalations, delays, and service concerns to resolution.
Maintain internal trackers, feedback logs, and contract documentation for all active partners.
Partner Setup & Expansion Support
Assist in onboarding new payroll or EOR partners, including internal coordination with Legal, Compliance, and EOR operations teams
Support new country launches by gathering partner information, supporting due diligence, and helping prepare project timelines.
Work with stakeholders to ensure operational readiness, testing, and handoff of new EOR or payroll setups.
Market Research & Pricing Support
Conduct market research to identify and evaluate potential partners in new or changing markets.
Help prepare cost analysis, side-by-side comparisons during the partner selection process.
Support pricing discussions with partners by preparing background materials, current benchmarks, and identifying negotiation points.
Internal Collaboration & Documentation
Collaborate with internal teams (Payroll, Legal, Finance, Employee Experience and Customer Success) to support smooth partner integrations and changes.
Maintain up-to-date documentation for partner contacts, SLAs, pricing terms, and process workflows.
Contribute to internal resource libraries such as Country guides, FAQ onboarding templates, etc..
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